This Privacy Policy governs the use of AiVANTA Technologies LLP’s software solutions, including ICAD, Enterprise Intelligence System (EIS), and any related services or applications (hereinafter referred to as "Application" or "Service"), which are provided as Software-as-a-Service (SaaS). This service is intended for use "AS IS." By using the Application or Service, you agree to the collection and use of information as outlined in this Privacy Policy.

1. Information Collection and Use

The Application collects and processes information to provide better service and enhance user experience. The types of information collected may include:

A. Automatically Collected Information

Device Information: Internet Protocol (IP) address, device model, operating system, and unique device identifiers.

Usage Data: Information regarding how you interact with the Application, including the pages or modules you access, the time and date of usage, and the time spent on specific features.

System Information: Data about the device and operating system used to access the Application.

The Application does not collect precise location data from your mobile device unless explicitly required for a specific feature.

2. User-Provided Information

In addition to automatically collected information, we may ask you to provide personally identifiable information (PII) to offer a better user experience and tailored services. This information may include, but is not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Company Name
  • Job Title
  • Optional demographic information like age, gender, or feedback

3. Third-Party Access and Sharing

We may share your information with third parties to enhance the Application and provide better services. Only aggregated, anonymized data is shared with external services to improve our Application. The Application may use third-party services that have their own privacy policies. Below are examples of third-party services we may use:

  • Google Analytics
  • Amazon Web Services (AWS)

We may disclose your information in the following circumstances:

  • Legal Compliance: If required by law, such as to comply with subpoenas or legal processes.
  • Protecting Rights and Safety: When disclosure is necessary to protect our rights, your safety, the safety of others, or to investigate fraud.
  • Service Providers: With trusted service providers who process your data on our behalf under strict confidentiality agreements.

4. Opt-Out Rights

You can stop the collection of information by the Application by uninstalling it from your device. If you wish to stop using our SaaS solutions, you can request account deletion by contacting us directly at connect@aivanta.ai. Upon uninstalling or account deletion, we will retain your data only as required by law or for legitimate business purposes.

5. Data Retention Policy

The Service Provider will retain your personal data for as long as you use the Application and for a reasonable time thereafter. We will retain automatically collected data, such as usage and system data, for analytical and performance improvement purposes. If you wish to delete your user-provided information or personal data, please contact us at [Insert Contact Email], and we will make reasonable efforts to comply with your request.

6. Security of Your Information

We prioritize the protection of your personal information. AiVANTA Technologies LLP uses industry-standard security measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. While we take strong precautions, no system is 100% secure, and we cannot guarantee the absolute security of your data.

7. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately at connect@aivanta.ai.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our Application. We will notify you of significant changes by posting the updated Privacy Policy on our website or notifying you via email. Your continued use of the Application after such updates will constitute your acknowledgment and acceptance of the revised policy.

9. Your Consent

By using the Application or any of our services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree to this policy, please discontinue the use of the Application or Service.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data rights, please contact us at: connect@aivanta.ai.

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